Title :
IT
INTERN
Category : (job category)
Location :
Kibondo, Tanzania
Date : (date JD is prepared/updated)
Duration : 4 months
Background
The Danish
Refugee Council (DRC) is a private, independent, humanitarian organization
working on all aspects of the refugee cause in more than 36 countries
throughout the world. The aim of DRC is to protect refugees and internally
displaced persons (IDPs) against persecution and to promote durable solutions
to the problems of forced migration, on the basis of humanitarian principles
and human rights. DRC works in accordance with the UN Conventions on Refugees
and the Code of Conduct for the ICRC and NGOs in Disaster Relief.
Danish Refugee Council has been operating in
Tanzania from October 2015 since the establishment of Nduta refugee camp. DRC
are working in Nduta and Mtendeli refugee camps, with a current combined
population of 155,000 refugees, and an arrival rate of approximately 600
refugees per day. Additionally, DRC provides capacity building support to camp
management in Nyarugusu camp – with a population of 120,000. Together, these
camps are growing to some of the largest in the world. DRC are working in the
sectors of Camp Management and Community Services, WASH, Livelihoods,
Protection and Shelter/Construction. Following the initial emergency response
in 2015, DRC deployed emergency responders to open the program and are now, in
2016, stabilising the program to continue to address the needs of the growing
refugee population in the two existing camps and a planned third camp. DRC is
based in Kibondo, Kigoma region, with a second base in Kasulu. (for more
information go to www.drc.ngo).
Purpose
As the
size of the DRC/ DDG Tanzania expands, additional support is required to
maintain a standard level of service to the office in Kibondo. In addition, as Tanzania office embarks on an
IT improvement and standardization plan, a skilled IT support will be required
to implement and support in the main office and respective field Locations.
Key
Responsibilities
He /She should be motivated in the
field of IT and Communications and especially possess skills in networking both
in LAN and WAN technologies. The right candidate must be self-driven and
must work with minimal Supervision. The candidate must be willing to gain
hand-on experience working in a multicultural setting for an INGO.
Job Responsibilities
·
Assist in performing software installations
and support day-to-day systems operations.
·
Trouble shooting the LAN.
·
Hardware and software support.
·
Ensure that the anti-virus within the
organization is updated on a timely basis.
·
Performing preventive maintenance service on
the IT equipment on a scheduled basis.
·
Support to maintain an inventory schedule of
all IT equipment and software in use and in the store, through diagnosing their
status and performance.
·
Maintain a record of all equipment received
for repairs and maintenance. Ensure that internet invoices are received on time
and forwarded to finance for payment
·
Provide help desk and technical support to
the users.
Reporting
Arrangements
Reports to
the Logistics Manager and the IT
officer, Kampala
Personal
Specifications
Essential:
- Ability to meet deadlines and handle diverse tasks simultaneously using prioritization.
- Strong oral and written communication skills.
- Strong interpersonal, leadership, and motivational skills.
- Excellent Presentation skills.
- Dynamism, creativity and flexibility.
- Knowledge of SQL, programming in C#, .Net, Java and PHP
- Demonstrate previous ICT training skills
- A+ Certification or equivalent (computer hardware maintenance/repairs skills)
- Ability to submit reports and keep financial records
Preferable:
- Diploma and or Bachelor’s degree in IT or related course
- Must be mature and with the right attitude.
- Must have extensive training in communication Aged 24 to 30 years.
- Must be passionate about technology and working in hardship areas
- Experience in networking
- Knowledge, certification and work experience in computer repair, hardware and programming
- Microsoft windows/office, Programming, Graphic Design
- Knowledge in hardware/ software trouble shooting is a requirement.
General
Commitments: DRC has a Humanitarian Accountability Framework, outlining its global
accountability committments. All staff are required to contribute to the
achievement of this framework into the work of DRC (http://www.drc.dk/HAF.4265.0.html)
Posting details: The internship is
based in Kibondo, Kigoma province, Tanzania.
Application process
Interested candidates should submit their
application including cover letter and updated CV in English addressed to the
DRC Kibondo
Office or by email to drctanzania@gmail.com
or a.mussa@drctanzania.org or
f.wanna@drctanzania.org.
Applications
will be reviewed on a rolling basis before the deadline, and interviews will be
held as suitable candidates present themselves. Deadline for applications is 21st
March 2017.