Mjini Magharibi
Description
We are looking for a fulltime Tour Consultant to be based at our Zanzibar head office.
Responsibilities
? Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
? Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
? Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
? Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
? Collect deposits and balances
? Use promotional techniques and prepare promotional materials to sell itineraries and tour packages
? Handle unforeseen problems and complaints and determine eligibility for money returns
? Handle drivers Activities, movements, maintenance, fuel and millage management.
? Attend conferences to maintain familiarity with tourism trends
? Create and update electronic records of clients
? Maintain relationships with key persons
? Keep financial statements and documents
? Reach the revenue and profit targets
Qualifications:
A highly organized and qualified professional is needed who will be committed with the following criteria:-
? Proven working experience as travel consultant and Tour Manager
? Ability to work under pressure with limited supervision.
? Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel).
? Proficiency in English; knowledge of additional languages is an advantage
? Exemplary sales skills and customer oriented approach
? Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc).
? Ability to present, persuade and communicate effectively
? Demonstrable ability to handle crises
? Degree in Hospitality, Travel, Tourism, Business or relevant field
? Candidates with personal travel experience will be preferred
Who can apply?
Adults of both sexes (between 20 – 42 years old)
Offers:
Selected Candidates receives free accommodation on staff shared house, lunch during working hours, resident/work permit for non Tanzanian and monthly allowance.
Commitment:
Minimum 1 year