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work from home opportunities, mom work at home, home from work, looking for work from home, get paid, i want to work from home
CORE RESPONSIBILITIES
work from home opportunities, mom work at home, home from work, looking for work from home, get paid, i want to work from home
Tigo Tanzania Vacancies (8 Jobs)
This
Role will be responsible with providing Mobile Financial Services (MFS)
with visibility, communication, training & management of COPS (Call
Center/Shops) KPI'sCORE RESPONSIBILITIES
- Monitoring Relations between MFS & COPS Channels (Call Center & Shops)
- MFS KPI Monitoring within COPS Channels (Call Center & Shops)
- MFS Biweekly Communications & Announcements within COPS Channels (Call Center & Shops)
- Weekly Visits to COPS Channels (Call Center & Shops) for alignment & resolutions of pressing issues
- Preparation of MFS Quarterly Videos / Newsletter COPS Channels (Call Center & Shops)
- University Degree in Business Administration, Social Science and related field
- Good leadership, management and team building skills;
- 3 years relevant experience in a Financial related insituions;
- Good knowledge of Customer Care & Customer Relations;
- Excellent planning, organizational and problem solving skills;
- Ability to manage multiple priorities and deadlines;
- Excellent oral and written communication skills