- Details
- Application deadline: 2017-05-20
- Business / Employer name: Four Seasons Safari Lodge T/A Bilila Lodge Investment
- Job categories: Hospitality & Tourism
- Job role: Experienced
- Position type: Full Time
- Organization type: Private Sector
- Location: Serengeti Mara
Description
BASIC PURPOSE: Performs
floor care and other cleaning to keep public areas neat and clean as set
by the Lodge Procedures and Standards.
ESSENTIAL FUNCTIONS:
Housekeeping Core and Culture Standards Housekeeping Standard Training Manual
OTHER FUNCTIONS:
ESSENTIAL FUNCTIONS:
- Conduct self in a professional manner at all times. Pleasant and caring attitude towards guest and staff. Able to work well as part of a team. Works harmoniously and professionally with co-workers and supervisors.
- Adhere to the established standard of conduct and house rules, fire regulations and department procedures and policies.
- Dress in issued uniform and ensure a neat, clean and tidy appearance at all times.
- Report to work on time, aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as stated in Employee Handbook.
- Deep cleans guest corridors, Pantries and washrooms, and other service areas. Uses vacuum, carpet extractor and buffer.
- Sweeps and mops floors and stairwells. Scrub, Seals, waxes, polish tile, and Tanga stones. Vacuum and shampoos carpet, scour all wall surfaces. Uses appropriate cleaning solutions.
- Stock all corridors’ cabinets with clean linen and terry, and replenishes all guest supplies daily.
- Clear all dirty linen and terry from pantries and send them to Laundry daily.
- Collects SPA soiled linen and terry to Laundry and delivers clean linen and terry to SPA
- Remove all garbage and recyclable items from pantries and place in the sorting area in the incinerator area.
- Ensures sufficient pool towels supply is maintained, and soiled pool towels are sent to Laundry daily.
- Refills Room Attendants and Public Areas Attendants cleaning chemicals prior every shift.
- Ensure the Housekeeping Storages are kept in a clean and tidy condition at all times.
- Ensures the Walk ways pantries in Blocks 2 and 5 are clean and well arranged all the times
- Assist to reduce wastage of supplies and amenities by proper handling, usage and storage.
- Report any damages or repairs and maintenance needed to Housekeeping.
- Report any items found unattended in public areas to Housekeeping and Security.
- Well informed of basic Lodge information in order to assist any guest when enquired.
- Able to operate and maintain Golf cars and drive in a recommended speed as per Four Seasons standards.
- Picks up and delivers guest request items on a timely basis such as Irons, Ironing boards, Cribs and Roll-aways.
- Must be able to work nights, midnight to 8:00 AM. Able to work flexible hours and shifts. Able to work on extended hours when required by Management.
- Able to perform physically demanding tasks continuously throughout the required shift. (i.e.; walking, climbing, bending, pushing, lifting, squatting and handling of cleaning machinery)
Housekeeping Core and Culture Standards Housekeeping Standard Training Manual
OTHER FUNCTIONS:
- Able to assist in other sections of Housekeeping works when required
- Assist Crunch Team to departments throughout the Lodge.
- Perform other duties as assigned by management.
- Able to carry out PA window cleaning / floor scrubbing and polishing as and when required.
- May be required to temporarily relocate to Arusha logistics office to assist as needed.
- Assists House Attendants with the moving of furniture and other duties.