SYSTEMS ADMINISTRATOR II - 4 POST
Employer: Tanzania Revenue Authority (TRA)
Date Published: 2017-07-03
Application Deadline: 2017-07-17
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JOB SUMMARY:
General duties are to ensure effectiveness and smooth operations of the system to users and perform both hardware and software related activities by;
DUTIES AND RESPONSIBILITIES:
DUTIES AND RESPONSIBILITIES
(i)    Providing computer support services both for software and hardware for an organization’s employees;
(ii)    Testing of computers and ensuring that computer systems are functioning properly;
(iii)    Physical setting up of computers and software system installation for various computer applications and programs;
(iv)    Identifying and solving any problems  that  affect  computer operating systems;
(v)    Discussing with individual staff members who work on the computers what the problems is in order to figure out how to help solve the problem. Individual assessments of computer systems to identify the problem(s);
(vi)    Helping in examination of network servers equipment and maintenance;
(vii)    Maintaining  of networking systems;
(viii)    Maintaining and upgrading of computer systems or offering recommendations on upgrades needed;
(ix)    Networking and connecting computers within the same organization to enhance communication;
(x)    Training staff and orienting them on how to use computer hardware and software systems;
(xi)    Troubleshooting routine problems and maintenance of servers;
(xii)    Performing ICT needs assessment and recommending regularly on the optimized requirements and deployment of different ICT assets to meet business requirement of the area;
(xiii)    Carrying out other duties as  may be directed by management;
(xiv)    Maintaining other computer peripheral devices such as printers and solving printing problems if they arise;
(xv)    Coordinating computer maintenance with other Information Technology professionals such as Network Operations staff; and
(xvi)    Performing other duties assigned by the supervisor.
QUALIFICATION AND EXPERIENCE:
QUALIFICATIONS AND EXPERIENCE
(i)    Bachelor Degree or Advanced Diploma either in Information and Communications Technology, Computer Science, Software Engineering, Systems Engineering, Electronics Engineering or its equivalent from recognized Institution/University; and
(ii)    Knowledge of ITIL or other IT Service Management processes will be an added advantage.
Key Competences 
(i)    Ability to handle computer hardware and software;
(ii)    Well versed with different operating systems and antivirus systems;
(iii)    Leadership and Team Building;
(iv)    Strategic Focus and Managing Change;
(v)    Managing Performance and Accountability;
(vi)    Integrity; and
(vii)    Problem solving and decision making.
REMUNERATION: Salary Scale According to TRA

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