» » » » » Customer Officer (Application deadline 22. Jun)

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Location: Other Dar es Salaam District Dar Es Salaam
Description
Position: Customer Officer
Department: Service and Support
Location: Dar es Salaam, HQ
Reports to: Supervisor of Service and Support
Job Purpose:
To perform works under customer care portfolio and act as Management representative in our Quality Management systems as per ISO 9001 standards
Educational Qualification
  • Diploma, Advanced Diploma or Degree in Business Management or related field
Added Advantage
  • Experience working in ISO 9001 or ITIL certified or any other quality management system
  • Certification in ITIL/Prince2, Cobit e.t.c
  • Background IT knowledge
  • Excellent written/spoken English
CONTACTS/KEY RELATIONSHIPS: Management, Staff, external consultants
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