RECEPTIONIST /TELEPHONE OPERATOR - 1 POST
Employer: Vocational Educational and Training Authority (VETA)Date Published: 2018-05-11
Application Deadline: 2018-05-25
JOB SUMMARY:
N/A
DUTIES AND RESPONSIBILITIES:
(i) Consciously receive, answer and direct calls by connecting calls to the respective contact persons in order to facilitate smooth communication;
(ii) Receive record and deliver messages using register and/or diary for onward contact to the relevant officer with a view to attend messages promptly;
(iii) Make authorized phone calls as per laid down rules, guidelines and procedures to ensure effective utilization of telephone;
(iv) Maintain the switch board in a proper manner by reporting immediately any malfunctions for necessary repairs;
(v) Receive and attend visitors by directing them to the relevant offices and officers aimed at making the visitors get the proper courtesy and attention;
(vi) Promote the organisational image by maintaining frontline disposition and appearance in order to promote the corporate image of the authority; and
(vii) Provide secretarial support as may be assigned by office supervisor with a view to improve the performance of the section.
QUALIFICATION AND EXPERIENCE:
Form Four (O” level) Education Certificate, PLUS Telephone Operators Certificate/Secretarial Certificate from a recognised Institution, with at least Three (3) years’ work experience in the field plus six months’ probation period.
REMUNERATION: Salary Scale VETA SCALE
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