Employer: Mfuko wa Taifa wa Bima ya Afya (NHIF)
Date Published: 2018-03-05
Application Deadline: 2018-03-19 
JOB SUMMARY:
N/A
DUTIES AND RESPONSIBILITIES:
i. Makes and receives telephone calls for staff and transmits
messages accordingly;
ii. Screens telephone calls, takes and delivers messages
promptly to the respective staff or department;
iii. Keeps detailed and updated records of calls made through
switchboard;
iv. Ensures that private calls are not called unless under
emergency situation;
v. Screens visitors and directs them to the respective staff or
department;
vi. Ensures that all visitors at the reception are attended to
promptly;
vii. Maintains the reception in a neat and professional state at all
times;
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viii. Keeps alert to any possible security risks (loiterers, mystery
bags) and immediately inform the immediate supervisor on
any suspicions;
ix. Assists the Administrative Officer to ensure that telephone
bills correspond to switchboard usage; and 
x. Performs any other related duties as may be assigned by the
immediate supervisor 
QUALIFICATION AND EXPERIENCE:
Holder of Diploma either in Secretarial Studies, Customer Care,
Marketing or Administration from a recognized institution
REMUNERATION: Salary Scale NHIF SCALE

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